Personal tech help · Richmond, VA

Tech help,
with patience.

Friendly, one-on-one help for seniors, and for anyone who'd rather not figure it out alone. Phones, computers, Wi-Fi, TVs, email, video calls with family. I sit down, explain it in plain words, and make it work. No jargon, no rushing, and never making you feel silly for asking.

Senior rate $65/hr · 50% off your first visit

help ~ %
help --personal
✓ Phones, tablets & computers ✓ Wi-Fi, TV & streaming ✓ Email & video calls with family ✓ Spotting scams & staying safe
patience
Always. No rushing, no jargon.
_
Here for Seniors · Their families · Anyone who wants a patient tech person · Care communities
What I help with

The everyday stuff, sorted out kindly.

If it has a screen or a plug, I can probably help. Here's the kind of thing people call me for, and there's no question too small.

📱

Phones & tablets

Setup, texting, photos, apps, and "why is it doing that?" Made simple, on your device.

💻

Computers & printers

Slow computer, printing trouble, files, updates, and getting things where you can find them.

📶

Wi-Fi & internet

Getting connected, fixing dead spots, and taming the router so things just work.

📺

TV & streaming

Netflix, YouTube, the remote you can never figure out, and cutting the cable bill.

📨

Email & video calls

Staying in touch with family on email, FaceTime, and video calls, set up so it's easy.

🛡️

Scams & safety

Spotting scams and fake calls, strong passwords, and keeping your accounts safe.

How it works

Easy to start. No pressure.

1

Call or text

Tell me what's giving you trouble. (445) 456-7858, or a family member can set it up.

2

I come to you, or remote

In your home around Richmond, or over the phone and screen-share if that's easier.

3

We fix it together

I solve it and show you how, in plain language, so you feel confident, not confused.

For communities

And the bigger picture.

Senior care communities

IT for assisted living, memory care & home-care agencies.

I also handle the technology behind senior care communities, so your staff can focus on residents instead of fighting IT. The same patient, plain-language approach, at the scale of a whole community.

Wi-Fi that reaches every wing and common area
Resident data secured & backed up (HIPAA-aware)
Nurse-call & EHR systems kept reliable
Cameras & entry access for safety
Tech simple enough for every shift
One person on call, because care can't wait
Get in touch

Need a patient tech person? Let's talk.

Call or text me, or have a family member reach out. No question is too small, and I'll tell you straight if I can help.